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New Patient Information

Appointment

The first step towards a beautiful, healthy smile is to schedule an appointment. Please contact our office by phone or complete an online appointment request.

Dr. Smook is available Monday through Thursday and Saturdays, and we offer a variety of appointment times.  We will schedule your appointment as promptly as possible.  If you are in pain every attempt will made to see you the same day.

We take pride in "running on time", as we respect the importance of your time.   Your scheduled appointment time has been reserved specifically for you.  If you need to cancel appointment, we would appreciate at least 24 hour notice.  We are aware that unforeseen events sometimes require missing an appointment.  However, after missing your second appointment without notifying us 24 hours in advance, you may be charged an additional fee.

Your First Visit

My staff and I take great pleasure in meeting new people, and I would like to assure you that we will do everything to make your visit comfortable, thorough, and pleasant.

Our office administrator will be the first to greet you and will be available to assist you to provide us with the necessary information to treat you effectively and safely.  Please be sure to bring your insurance card, any referrals if necessary,  as well as a list of all your current medications and any recent x-rays.  Please advise us of any medical condition or concern prior to your appointment (e.g. artificial heart valves or joints, severe diabetes or hyptertension)

I will then meet you and we will review your dental and medical histories and your reasons for seeking treatment.  You will have an opportunity to express your desire for results as well as your concerns.  Periodontal diagnosis and treatment require a detailed study of your situation.  This involves a clinical examination, x-ray interpretation and other diagnostic procedures in order to achieve an effective and thorough plan of treatment.  I discuss with you the nature and extent of your periodontal condition, the treatment necessary to correct these concerns, the time required, the fees involved and review of your dental insurance coverage.   Your questions in this consultation are most welcome.  Your understanding of the nature and solution to your situation is vital to the success of your treatment.  Patient satisfaction is our ultimate goal.

Payment Options

For your benefit and peace of mind, treatment will not begin until the method of payment for services to be performed in our office has been determined.

For your convenience we accept checks, Visa, MasterCard, American Express.

Dental Insurance

Our office participates with many dental plans in an effort to allow our patients to receive the treatment they require, while working within their insurance guidelines.  All fees and financial arrangements are thoroughly explained and reviewed with all our patients at their initial consult appointment. 

We will gladly file all dental claims with your dental insurance provider and assist you in taking full advantage of your benefits.  We can also submit a predetermination of benefits to your insurance provider prior to any treatment to assess the benefits provided by your plan.

While we do not limit your treatment to what your dental benefits may allow, we are respectful of concerns regarding the cost of dental care and work with you to control those costs.  If your employer provides you with dental benefits, please bring your insurance card or insurance information to your initial visit.  We recommend that you review your dental benefits booklet to better understand your plan's limitations.  Our insurance administrator works closely with the insurance providers and can estimate what your costs will be after all insurance benefits are applied.

Financing

CareCredit® Dental Financing

With CareCredit you can finance 100% of your dental care and there are no upfront costs, no annual fees, and no pre-payment penalties. So, you can begin your treatment today and conveniently pay with low, monthly payments.

CareCredit offers a full range of payment plans so you can find one that works best for you. With the popular No Interest Payment Plans* there are no interest charges if you pay your balance in full within the specified time period. Monthly payments can be as low as 3% of your balance.

CareCredit can be used by the whole family for ongoing treatment without having to reapply and by using dental financing such as CareCredit for your dental care, you can save your other credit cards for household or unplanned expenses.

Click Here To Apply for CareCredit® or see our staff for more details


Educational Dental Videos

Because we are committed to improving the oral healthcare knowledge of our patients, we are providing the following selection of dental videos which we hope you will find interesting and informative.  We have grouped the videos into various categories to provide quick access to the topics of greatest interest to you.

Click Here to watch our series of educational dental videos!